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    About Farmec
    Pleased to meet youThe Farmec storyManagement DistributionISO Certificate

    ISO Certificate

    Farmec Cluj-Napoca holds the Quality Certificate ISO 9001:2008; ISO 14 001: 2004 și ISO 22716: 2007.

    Manufacturing process

    Responsibilities:
    • The programming of the production in a manner that would properly ensure a right rhythm for the selling products
    • The preparation of the technical documentation of the products according to the requests of the ISO 9001 and GMP standards
    • The providing of technical information in order to complete the realization of the opportunity analysis in order to start the collaboration for "private label" projects

    Objectives:
    • The growth of the physical production
    • The growth of the production capacity utilization level
    • The growth of the labour productivity in the production field

    Purchasing

    Tons of raw materials annually purchased: 1.500

    Objectives:
    • Market prospecting and identifying alternative suppliers for the raw materials of strategic importance for the company
    • The audit of all agreed suppliers
     
    Responsibilities:
    • Supplying the company with material resources and services according to the needs of the production at the best price/quality ratio.
    • The identification, selection and evaluation of the purchasing suppliers on the market
    • Permanent monitoring of the market supplying tendencies and maximum capitalization of the available information on the market.
    • The negotiation based upon a good acknowledgement of the market offer
    • The predictions which will be a basis for the supplying strategies

    Production

    Number of products annually manufactured: 15 millions pieces

    Responsibilities:
    • Rhythmical realization of the structure of fabrication launched in optimal conditions of quality

    Objectives:
    Growth of labour productivity
    Growth of the level of utilization of production capacity

    Creation, Research, Formulation

    Number of patents in the portfolio: 25

    Responsibilities:
    • The strict application of the European legislation in the field of cosmetic and household products
    • The creation of cosmetic products with new active principles, with maximum cosmetic effects, proven through professional efficacy tests
    • The utilization of the most safe raw materials for the human health and for the environment
    • The alignment of the formulations with the legal requests of the target markets (America, Asia, South America etc.)

    Objectives:
    • The development of an eco-certified organic cosmetic products line
    • The development of an eco-certified household products

    Marketing

    Responsibilities:
    • The satisfaction of our consumers requests at our highest level
    • The realization of the concept of new product in full agreement with the market tendencies and consumers' needs
    • The realization and launching of new products within the estimated deadlines
    • The information and education of consumers regarding the use of cosmetic products and their benefits
    • The efficient and unitary communication of our company's image and portfolio products on the market
    • The ideation, realization, implementation, monitoring and reporting of all the activities of advertising

    Objectives:
    • Allowing the growth of the companys fame and of the portfolio brands
    • Efficient communication for the products and the company on the market
    • The growth of the share markets of the commercialized products
    • The continuous adjustment of the products offer to the market requests
    • Continuous improvement of the products' image on the market

    Distribution - Transport

    Number of finished products annually delivered: 15 millions pieces

    Responsibilities:
    • The transportation of the products to the consumers in maximum security conditions and in the shortest period of time

    Objectives:
    • Increasing the efficiency of the own auto fleet (through the optimization of the tracks).
    • Preoccupation for the improvement of the professional training of our drivers � according to the newest legal implementations.
    • Guaranteeing of the support for the accomplishment of the objectives established by the company during the year at date.

    Sales - Post sales

    Objectives:
    • Increasing the physical sales and their value compared with the sales of the previous year.
    • Increasing the number of commercialized products according to the types of clients.
    • Increasing the number of active clients compared with the previous year.
    • Continuous improvement of the customer relationship.
     
    Responsibilities:
    • Development, implementation, coordination and forecast of the sales strategy with the purpose of overcoming the objectives chosen by the company's management in optimal conditions of effectiveness and efficiency.
    • Growth of the product sales volume
    • Continuous improvement of the customer relationship and loyalty programs
    • Ensuring the accessibility of the product in as many sales points as possible

    Control

    Objectives:
    • Growth of the number of internal trainings
    • Realization of the internal audits programmed in a percentage of 100%;

    Responsibilities:
    • The implementation, monitoring and improvement of the politics in the quality field;
    • The technical control for raw materials, packaging, semi-manufactured and finished products, within our company;
    • The analysis and monitoring of the environmental parameters.
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